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MTL - Rebirth in a Perfect Era-Chapter 1775 It's just a chicken feather
Chapter 1775 of the Age of Perfection Rebirth
For Li Mu, the money was not picked up in vain. Since your order for Lu Yunhao could not be delivered, it was completely paralyzed. At this time, I continued to give various offers, not to fight myself?
Therefore, Lu Yunhao's takeout of cattle stopped, and Li Mu also began to stop losses in a timely manner, and waited for Lu Yunhao to recover.
However, the immediate problem of beef takeaway is more serious than Li Mu imagines.
It is not a problem of insufficient capacity, but a problem of basic loss of capacity.
The riders who originally delivered can still send some orders, but now, most riders are already lying in place, and the battery of the power station has been emptied. There is no way to support the riders to continue to send orders.
As a result, users who have ordered food but ca n’t wait long can only choose to refund.
The worse thing happened on the refund side.
The payment channel of Cattle Takeaway is a payment interface in cooperation with the Shanghai Stock Exchange Bank. The transfer efficiency is very high, but the refund efficiency is very slow.
Lu Yunhao did not even think about combing the refund process of the payment channel before, so the refund on his side requires at least 12 working days to be credited after the user initiates and the platform agrees.
This makes the user experience worse.
Ordered and paid, the meal was not available, and the money could not be returned. Calling the customer service was always a busy customer service agent.
The five customer service girls who answered the phone never thought that the content of the work would suddenly become scolded.
Every incoming call was cursed, and users were extremely angry at the performance of the platform, so all the anger was vented to the customer service.
Five little girls were scolded and cried soon.
Not only that, there are also a lot of people on Weibo scolding beef takeaway. The content of scolding is nothing more than meal delivery, money cannot be returned, and customer service calls cannot be reached.
Lu Yunhao straight up, but no one can help him solve the problem this evening.
The reputation of beef takeaway collapsed overnight.
Lu Yunhao was helpless. He could only explain on Weibo in person, saying that his rider team had encountered some problems and was coordinating to resolve them. The refund of all orders would be received within two working days. At the same time, he promised to pay compensation to A three yuan coupon for each account.
However, netizens do not buy at all.
Lost coupons? Do n’t you think it ’s funny? Just because of your distribution efficiency, who dare to use it in the future?
Ordering meals for cattle takeaway is essentially for meals, and the second is to enjoy subsidies and deductions. If you ca n’t even eat meals, what's the point of sending more coupons?
Lu Yunhao knew his own losses. After posting this Weibo, he did not make any statement in the face of questions from netizens.
However, his Weibo was quickly captured by angry users, and he was scolded.
Lu Yunhao could only immediately call the leaders of the rider's team to a meeting, and immediately scolded a few people after the meeting.
These people are also grieved, and the rider team has problems. There are several reasons for this.
First, there are fewer riders. There are 500 riders in total. On the first day, they ran a hundred. The remaining four hundred riders broke their legs today and cannot handle so many orders.
Secondly, the performance of the electric car is too poor, and it runs out of power after a while, then quickly change the battery, the charging efficiency can not keep up, everyone has replaced all the replaceable batteries, and finally can run the electric car when the battery is out of power. Go to delivery?
So after Lu Yunhao vented his dissatisfaction, the head of the rider team said, "General Manager Lu, if we can't solve the problem of the rider team, it will definitely be the case tomorrow morning, and we will be powerless."
Lu Yunhao asked Zheng Chao, "When will the second batch of electric vehicles be delivered?"
Zheng Chao said, "They said the day after tomorrow, it will take about four days to get to Shanghai."
"Four days ?!" Lu Yunhao's eyebrows twisted. "Four day lily is cold!"
"There is no way, Mr. Lu." Zheng Chao explained earnestly. "Electric vehicle manufacturers we work with have all got hungry orders, so the supply speed for us is much lower."
Lu Yunhao shouted, "This is your problem. What I want is for you to give me a solution, not to tell me you can't do it! You can't do it, he can't do it, everyone can't do it, then our company still Can't do it ?! "
Zheng Chao said, "We must wait patiently for the current situation. It will take four days for the electric car to arrive. We will have to recruit riders again. The whole job is like a chain. It doesn't work if you break it."
Lu Yunhao asked, "Can you buy me a batch directly from all the stores selling electric cars in Shanghai tomorrow?"
"Yes, yes." Zheng Chao said. "But in this case, first of all, the purchase price will definitely be much higher. We get the factory price from the manufacturer, and the retail price from the terminal market. The price difference of a car is hundreds of dollars. It ’s normal, and there are many kinds of electric vehicles on the market. Although everyone ’s batteries are the same material and they are lead-acid batteries, the key is that everyone ’s battery specifications are different, and the molds are different. What about the car's endurance? From a long-term perspective, we definitely believe that the unified system will save labor and cost. If there are many types of vehicles and many types of batteries, it will cause a lot of cost waste ... "
Lu Yunhao said coldly, "It doesn't matter if the cost is wasted. What I want now is to quickly improve our distribution capacity!"
Speaking, Lu Yunhao said, "You immediately start preparing to recruit new riders. At least 500 people should be recruited first to buy a batch of electric cars, so that they can start receiving orders the day after tomorrow!"
Zheng Chao said, "Mr. Lu, riders need training. They will take orders when they are recruited. They are afraid they will not be able to cope."
Lu Yunhao shouted, "This is your problem. My request is that the 500 riders must be on duty the day after tomorrow. In addition, when the next batch of electric vehicles arrives, the rider team will immediately expand to 1,500 people. If this problem cannot be solved, The rider team leader resigned, you deducted a month's salary! "
Zheng Chao worried his bald head, but there was no other way, he only nodded in agreement.
...
The next day.
In order to ensure the user experience, beef takeaway restricts user orders.
When the platform thinks that the order exceeds the delivery capacity, the platform will prompt other users to temporarily fail to place the order, so that the restaurant will not be able to accept the order.
Although such a large number of orders of woolen wool were lost, at least the instant delivery of the orders that have been placed can be realized.
However, the overall process optimization of beef takeaway is far from being hungry, so their order delivery time is longer than being hungry, and the overall operating efficiency is low.
During the peak hour of the meal, four hundred riders delivered more than a thousand orders.
Although the remaining users still want to fleece the wool, but the platform no longer accepts orders, so they can only give up beef takeout and continue to choose to be hungry.
Lu Yunhao calculated an account. For the current distribution efficiency, he wants to cover the urban area of Shanghai, and to prevent the situation that the transportation capacity exceeds the limit, at least 8,000 riders or more.
Thinking of the support and management behind the 8,000 riders, Lu Yunhao felt panicked.
He now increasingly feels that o2o is really a **** thing. Others start a website, stare at a bunch of technologies in the office, and soon develop and go online, and then it can be accessed by a large number of users. Nothing. The threshold is nothing more than upgrading bandwidth when there is a lot of traffic.
However, something like o2o runs counter to the traditional Internet.
o2o needs to do a lot or even a lot of offline work. Maybe the company has only ten people in the office, but there are thousands of people who run around and work offline.
Once you are working offline, you need to consider all aspects, not only people eat horses and feed horses, but also consider logistics.
For 8,000 people, 8,000 electric vehicles, at least 40,000 lead-acid batteries, and more are required. Each battery weighs at least 20-30 kilograms, and a car can pull up to 100 yuan. How many cars does 40,000 batteries need?
Therefore, we can see Li Mu's great strength. The car is customized. The actual endurance is three times that of the Niu Takeaway electric car. One car is equipped with two batteries. The distance it runs is the same as one car with eight batteries. It is this gap that adds extra cost.
When thinking of this, Lu Yunhao even thought that he would simply let the riders bring their own transportation, and he would not give them the care.
But this can only be thought about. After all, are they hungry? They drove the first, the company's electric car, to himself, but let the rider buy it themselves, and that rider is still willing to play with himself.
He felt more and more that he was dragged into the swamp by Li Mu, and now that he had taken the first step, he could not retreat. He could only go ahead daringly ~ www.novelbuddy.com ~ The only thing that is gratifying is that Now there are thousands of repeat customers in Cattle Takeaway, which at least proves that he is not useless.
At the same time, Hungry has been developing steadily and rapidly in Shanghai.
Due to the expansion of the production of electric vehicles, the group of hungry riders in the Shanghai market is also growing, and no matter how many orders have been made, the hungry riders are plunged into a difficult situation.
Moreover, Hungry can always guarantee the stability and timeliness of delivery within half an hour. In Shanghai, the average delivery time of an order is even less than 20 minutes.
Many users who pay more attention to the timeliness of food delivery and the dining experience have given up that special offer for beef takeaway.
Because I ’m hungry, although I may spend an extra one or two dollars, at least I can eat a bite of hot rice, but with beef takeaway, I may not even have the opportunity to place an order.
Faced with the current situation where Lu Yunhao was rubbed against the ground by Li Mu, idg was bald.
Although they don't care about money, they still want the money to be heard at least.
Now the situation of beef takeaway is that it is not pleasing to spend money. It ’s a mess just a short time after making it. Not to mention being hungry, even ensuring stable operation is a problem.
In addition, idg also realized that a very important issue, Lu Yunhao simply did not have the ability to control the disk as they imagined.
Some people are born to be generals, and they can command tens of thousands of people to be methodical and tacit.
However, some people can only be a small squad leader by nature, and they can clear up with a dozen people. As soon as there are more people, they immediately mess up.
Lu Yunhao is obviously the latter. Now the take-out of beef in his hands is almost a feather.
If he puts this project in his hands, there is little hope of success ...
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