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... at this time, so there was no need to queue. Furthermore, most people were already handling the procedures online. They could just hold a phone.
Those who still came to the Land Tax Bureau’s window to pay taxes were either doing it for the first time or used to paying taxes at the window. They had a psychological distrust and rejection of online procedures. Most of them were elderly individuals.
“Sir, please show me your ID information. I’ll help you inquire about the printed tax ...
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